Obitelji krajnjih točaka

API poslužuje jedan pristupnik (api.rolchat.com) koji svaku obitelj putanja usmjerava usluzi kojoj pripada. Ova stranica navodi svaku obitelj koju pristupnik izlaže korisnicima, grupiranu po modulima. Sve obitelji dijele iste konvencije - omotnicu odgovora, straničenje, idempotentnost, kodove grešaka - pa tablica govori gdje se resurs nalazi i kako se poziv autentificira.

Putanje su prefiksi: /api/v1/contacts obuhvaća GET /contacts, POST /contacts, GET /contacts/:id, PATCH /contacts/:id i tako dalje. Prednost ima najdulji prefiks, zato javna podobitelj poput /kb/public može biti ispod autentificiranog /kb.

Skupine autentifikacije

Skupina	Tko smije pozivati
user	Član računa - JWT ili API ključ, obavezan X-Account-Id
login	Anonimno, stroga ograničenja prijave (10 po IP adresi u minuti)
unauthenticated	Anonimno
widget	Anonimno, ograničeno ključem stranice i izvorom (60 po stranici i IP adresi u minuti)
webhook-inbound	Potpisuje pošiljatelj - vidi Webhookovi
partner	JWT partnera (partnerski portal)

Obitelji

Auth & account

Prefiks	Usluga	Skupina
/api/v1/auth	iam-service	login
/api/v1/captcha	iam-service	unauthenticated
/api/v1/me	iam-service	user
/api/v1/accounts	iam-service	user
/api/v1/account-settings	iam-service	user
/api/v1/users	iam-service	user
/api/v1/members	iam-service	user
/api/v1/roles	iam-service	user
/api/v1/tokens	iam-service	user
/api/v1/staff-access-policy	iam-service	user
/api/v1/staff-access-sessions	iam-service	user
/api/v1/presence	iam-service	user
/api/v1/workforce	iam-service	user
/api/v1/sites	sites-service	user
/api/v1/profile	profile-service	user
/api/v1/teams	teams-service	user
/api/v1/audit	audit-service	user

Conversations & inbox

Prefiks	Usluga	Skupina
/api/v1/conversations	conversation-service	user
/api/v1/messages	conversation-service	user
/api/v1/conversation-tags	conversation-service	user
/api/v1/inboxes	conversation-service	user
/api/v1/views	conversation-service	user
/api/v1/templates	conversation-service	user
/api/v1/chat-routing-rules	conversation-service	user
/api/v1/macros	conversation-service	user
/api/v1/chat-settings	conversation-service	user
/api/v1/tasks	conversation-service	user

CRM

Prefiks	Usluga	Skupina
/api/v1/leads	crm-service	user
/api/v1/contacts	crm-service	user
/api/v1/companies	crm-service	user
/api/v1/deals	crm-service	user
/api/v1/pipelines	crm-service	user
/api/v1/lead-statuses	crm-service	user
/api/v1/contact-tags	crm-service	user
/api/v1/segments	crm-service	user
/api/v1/lead-routing-rules	crm-service	user
/api/v1/crm-settings	crm-service	user
/api/v1/crm/campaigns	crm-service	user
/api/v1/custom-fields	meta-service	user

Tickets

Prefiks	Usluga	Skupina
/api/v1/tickets	ticket-service	user
/api/v1/ticket-queues	ticket-service	user
/api/v1/ticket-settings	ticket-service	user
/api/v1/ticket-sla-policies	ticket-service	user
/api/v1/ticket-custom-fields	ticket-service	user
/api/v1/ticket-tags	ticket-service	user

Channels & widget

Prefiks	Usluga	Skupina
/api/v1/channels	channel-service	user
/api/v1/widget-configs	channel-service	user
/api/v1/widget	visitor-service	widget
/api/v1/webhooks	channel-service	webhook-inbound

Visitors

Prefiks	Usluga	Skupina
/api/v1/visitors	visitor-service	user
/api/v1/geo-source	visitor-service	user
/api/v1/funnels	visitor-service	user

Knowledge base

Prefiks	Usluga	Skupina
/api/v1/kb	kb-service	user
/api/v1/kb/public	kb-service	widget

Marketing

Prefiks	Usluga	Skupina
/api/v1/marketing	marketing-service	user
/api/v1/marketing/public	marketing-service	widget
/api/v1/surveys	marketing-service	user
/api/v1/survey-responses	marketing-service	user
/api/v1/meetings	marketing-service	user

Phone

Prefiks	Usluga	Skupina
/api/v1/phone/twilio	phone-service	webhook-inbound
/api/v1/phone	phone-service	user

Automation

Prefiks	Usluga	Skupina
/api/v1/automation	automation-service	user

Reports

Prefiks	Usluga	Skupina
/api/v1/reports	analytics-service	user
/api/v1/dashboards	analytics-service	user
/api/v1/kpi	analytics-service	user

Privacy & consent

Prefiks	Usluga	Skupina
/api/v1/consent	privacy-service	widget
/api/v1/privacy	privacy-service	user
/api/v1/privacy/public	privacy-service	widget

AI

Prefiks	Usluga	Skupina
/api/v1/ai	plugin-service	user · vremensko ograničenje 60 s
/api/v1/ai/assistant/reply	plugin-service	webhook-inbound

Notifications

Prefiks	Usluga	Skupina
/api/v1/notifications-policy	notification-service	user
/api/v1/notifications	notification-service	user
/api/v1/notification-templates	notification-service	user
/api/v1/notification-delivery-logs	notification-service	user
/api/v1/push	notification-service	user

Media

Prefiks	Usluga	Skupina
/api/v1/media	media-service	user

Billing

Prefiks	Usluga	Skupina
/api/v1/billing	billing-service	user
/api/v1/billing/webhooks/stripe	billing-service	webhook-inbound

Partner portal

Prefiks	Usluga	Skupina
/api/v1/partner	partner-portal-service	partner
/api/v1/partner/auth	iam-service	login
/api/v1/partner/invitations	partner-portal-service	login
/api/v1/partner/auth/mfa/enroll	iam-service	partner
/api/v1/partner/auth/mfa/confirm	iam-service	partner
/api/v1/partner/auth/step-up	iam-service	partner
/api/v1/r	partner-portal-service	widget

Identity verification (KYC)

Prefiks	Usluga	Skupina
/api/v1/kyc/webhooks/sumsub	kyc-service	webhook-inbound
/api/v1/kyc/webhooks/didww	kyc-service	webhook-inbound
/api/v1/kyc	kyc-service	user

Ostalo

Prefiks	Usluga	Skupina
/api/v1/auth/me	iam-service	user
/api/v1/auth/sessions	iam-service	user
/api/v1/auth/mfa	iam-service	user
/api/v1/auth/email-change	iam-service	user
/api/v1/auth/swap-company	iam-service	user
/api/v1/privacy/policies	privacy-service	user
/api/v1/compliance	privacy-service	user
/api/v1/identity-graph	identity-graph-service	user

Odakle dolazi popis

Ova se tablica generira iz tablice ruta pristupnika u repozitoriju pozadinskog sustava, čija je snimka pohranjena na ovoj stranici. Provjera prije svake objave uspoređuje snimku s trenutačnom tablicom ruta, pa se u proizvodu ne može dodati ni ukloniti obitelj a da se ova stranica ne promijeni. Interne rute konzole za osoblje su izostavljene. Strojno čitljiv OpenAPI dokument opisan je na stranici OpenAPI.